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| To all our customer.We are often to busy to express our gratitude to each and every one of you for your support and patronage.Without you,we would not be here.We sincerely appreciate your business and if there is anything we can do to make your shopping experience more pleasurable,we would appreciate you letting us know.We are here to serve you, and would like to continue being your choicf in the future. |
It is the policy of jandjsweb.com, to keep your email address and any other information we may receive about you completely private. We do not sell or share our customer information with anyone.
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Your credit card information is transferred to us using Yahoo's secure servers, and is automatically deleted from our system after our business is concluded. Please email us at support@jandjsweb.com for more information.
All sales have a 14-day refund/exchange policy from the date of product arrival to its destination. Items being exchanged or returned should be in original condition when shipped by jandjsweb.com.
Follow these 3 easy steps when returning your item:
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Repackage the item purchased, leaving tags intact.
Include a note requesting an exchange or refund with buyers contact information and order number.
Ship the item using a secure and traceable method (UPS, Fedex, Registered mail, etc.) This helps locate any package that may have gone missing onroute.
Shipping: SUPPORT@JANDJSWEB.COM tries to ship your order within 24 hours and in many cases the same day if orders are placed before noon EST. Note: During the Holiday Season we recommend strongly that you place your order early "real early" as shipping generally slows down at the last minute and inventories could become |
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